Information We Collect

We collect limited types of information necessary to deliver our services:

• Account Information: Basic details such as username, email address, and optional profile preferences when you sign up.
• Usage Information: Non-identifying data such as browser type, device type, IP address, and interaction activity on the site.
• Communications: Information you provide when contacting support or communicating through our platform.

We do not directly collect or store financial data (such as payment card numbers, bank information, or government-issued IDs).

Payment and Data Security

For all transactions and sensitive personal data storage, we rely on trusted third-party providers that meet industry security standards (such as PCI-DSS compliance). These payment processors and identity-verification services are solely responsible for handling your financial information.

King Carr Worldwide LLC and Twinzy.net do not have access to or retain sensitive payment information.

How We Use Collected Information

• To provide and maintain our AI digital twin video chat service
• To personalize user experience
• To troubleshoot, improve functionality, and optimize performance
• To respond to customer service requests and inquiries
• To maintain security, prevent fraud, and comply with legal obligations

Sharing of Information

We may share limited information with:

• Service Providers: Third-party companies that assist in payment processing, hosting, analytics, and platform functionality.
• Legal and Safety Requirements: If required to comply with law, regulation, legal process, or government request, or to protect the rights, property, or safety of our users and business.

We do not sell or rent your personal information to advertisers or external marketers.

Cookies and Tracking Technologies

We may use cookies, session identifiers, and similar technologies for purposes such as login persistence, analytics, and improving user experience. You can disable cookies through your browser, but some features of the Service may not function properly if you do so.

Age Requirement

Twinzy.net is intended only for adults 18 years of age or older. We do not knowingly collect, use, or store information from anyone under 18. Any accounts identified as underage will be terminated promptly.

Data Retention

We retain account-related data only for as long as necessary to provide you services, comply with legal obligations, resolve disputes, and enforce agreements.

International Use

Our Service may be accessed globally. By using Twinzy.net, you consent to the transfer and processing of your information in jurisdictions where we and our service providers operate.

Your Rights and Choices

Depending on applicable law, you may have rights to:

• Access and review certain personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for certain data processing activities
• Opt out of cookies or tracking technologies

You may exercise these rights by contacting us as outlined below.

Data Security

We implement reasonable technical and organizational safeguards to protect user information. Sensitive financial data is handled only by third-party providers that specialize in secure storage and transaction processing. While no system is 100% secure, we strive to minimize risks through vendor vetting, secure transmission protocols, and limited in-house data retention.

Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with an updated effective date.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact: